Terms and Conditions

Effective Date: July 30, 2026

General

This website (the "Site") is owned and operated by Geneva Health Group LLC ("Geneva Health," "we," "our," or "us").

These Terms and Conditions ("Terms") govern your access to and use of this Site, including any information, educational materials, digital resources, consultations, memberships, programs, products, and services offered through the Site.

By accessing or using this Site, you agree to be bound by these Terms, our Privacy Policy, and any additional terms that may apply to specific services or offerings. If you do not agree to these Terms, you should discontinue use of the Site.

The content provided on this Site is intended solely for informational and educational purposes. Nothing on this Site constitutes medical advice, diagnosis, or treatment, nor does use of this Site establish a physician-patient, practitioner-patient, or healthcare provider relationship with Geneva Health Group LLC or any of its affiliates.

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page, and your continued use of the Site constitutes acceptance of any changes.

Conditions for Using This Site

By using this Site, you represent and agree that you:

Are at least 18 years of age.
Will comply with these Terms and all applicable laws and regulations.
Will use the Site only for lawful purposes.
Will provide accurate, current, and complete information when submitting forms or requesting services.
Will not copy, reproduce, distribute, modify, publish, or commercially exploit any portion of the Site without our prior written permission.
Will not collect personal information from other users or use the Site for unauthorized commercial purposes.
Are solely responsible for any information or content you submit through the Site.
Understand that we may suspend or terminate your access if you violate these Terms.

We may temporarily suspend access to the Site for maintenance, updates, security improvements, or technical issues. We are not liable for any losses or damages resulting from temporary interruptions or downtime.

Prohibited Conduct

You agree not to:

Violate any applicable laws or regulations.
Engage in fraudulent, deceptive, or unlawful activities.
Attempt to bypass or interfere with the security or operation of the Site.
Reverse engineer, decompile, or otherwise attempt to obtain the source code of the Site.
Access areas of the Site or systems for which you are not authorized.
Use bots, scrapers, crawlers, or automated tools to collect data without our written permission.
Upload or transmit malware, viruses, or other harmful code.
Harass, threaten, impersonate, or otherwise interfere with other users.
Post or submit content that is defamatory, abusive, discriminatory, obscene, or unlawful.
Use the Site in a manner that could damage the reputation or operations of Geneva Health Group LLC.
Share your account credentials with any other person.

Violation of these Terms may result in immediate suspension or termination of your access.

Intellectual Property

Ownership of Content

All content on this Site—including text, graphics, logos, images, videos, downloadable materials, trademarks, service marks, software, and design elements—is owned by or licensed to Geneva Health Group LLC and is protected under applicable copyright, trademark, and intellectual property laws.

You may access and print individual pages solely for your personal, non-commercial use.

You may not reproduce, distribute, modify, publish, transmit, create derivative works from, or commercially exploit any Site content without our prior written consent.

User-Submitted Content

If you submit reviews, testimonials, comments, messages, photographs, or other materials through the Site, you represent that:

You own the content or have permission to submit it.
The content does not violate any third-party rights.
You are at least 18 years of age.

By submitting content, you grant Geneva Health Group LLC a worldwide, perpetual, irrevocable, royalty-free, non-exclusive license to use, reproduce, edit, publish, distribute, display, and create derivative works from that content in any media now known or later developed.

We may remove user-submitted content at our sole discretion.

No Medical Advice or Provider-Patient Relationship

Geneva Health Group LLC provides health education, concierge support, wellness coordination, and related services.

Unless expressly stated in a separate written agreement, the Site does not provide medical care, medical diagnosis, or treatment.

Use of this Site does not establish a physician-patient, practitioner-patient, therapist-patient, or other healthcare provider relationship.

Any healthcare decisions should be made in consultation with your licensed healthcare providers.

If you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.

Third-Party Websites

The Site may contain links to third-party websites, products, or services.

These links are provided solely for your convenience. Geneva Health Group LLC does not control, endorse, or assume responsibility for third-party content, products, services, privacy practices, or policies.

Your use of third-party websites is entirely at your own risk.

Disclaimer of Warranties

The Site and all information, services, products, and materials are provided "AS IS" and "AS AVAILABLE," without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, Geneva Health Group LLC disclaims all warranties, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or completeness of information
Availability or uninterrupted operation

We do not warrant that:

The Site will always be available.
The Site will be free from errors.
Defects will be corrected.
The Site or its servers are free from viruses or harmful components.

Your use of the Site is entirely at your own risk.

Online Purchases

We may offer consultations, memberships, educational programs, digital products, or other services through the Site.

By making a purchase, you agree that:

All information you provide is accurate.
You are authorized to use the selected payment method.
Purchases are made in good faith.
Purchases made on behalf of another person are made with their authorization.

Some services may involve third-party providers who maintain their own terms and privacy policies.

Geneva Health Group LLC is not responsible for disputes arising from third-party products or services.

Registration and Account Security

Certain portions of the Site may require registration.

If you create an account, you agree to:

Maintain accurate information.
Keep your login credentials confidential.
Notify us immediately of any unauthorized use.
Accept responsibility for all activity under your account.

We reserve the right to suspend or terminate accounts at our discretion.

Limitation of Liability

To the fullest extent permitted by applicable law, Geneva Health Group LLC, its owners, officers, employees, contractors, affiliates, licensors, and partners shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to:

Your use or inability to use the Site.
Reliance upon information provided on the Site.
Services or products obtained through third parties.
User-submitted content.
Interruptions, technical failures, or loss of data.
Unauthorized access to your information.

Your sole remedy for dissatisfaction with the Site is to discontinue its use.

Indemnification

You agree to defend, indemnify, and hold harmless Geneva Health Group LLC and its owners, employees, contractors, affiliates, successors, and assigns from any claims, damages, liabilities, costs, or expenses, including reasonable attorneys' fees, arising from:

Your use of the Site.
Your violation of these Terms.
Your violation of any law or the rights of another person.

Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason.

The provisions regarding intellectual property, disclaimers, indemnification, limitation of liability, dispute resolution, and any provisions intended to survive termination shall remain in effect.

Refund Policy

Each consultation, membership, educational program, event, digital product, or other service will have its own refund or cancellation policy as described at the time of purchase.

Unless otherwise expressly stated, digital products, downloadable materials, completed consultations, and services already rendered are non-refundable.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed under the laws of the State of Texas, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of the Site shall first be addressed through good-faith negotiations.

If the dispute cannot be resolved, it shall be submitted to binding arbitration in Travis County, Texas, in accordance with the rules of the American Arbitration Association.

You agree to resolve disputes on an individual basis and waive any right to participate in a class action or representative proceeding.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Disclaimer, and any additional terms applicable to specific services or programs, constitute the entire agreement between you and Geneva Health Group LLC regarding your use of the Site.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Geneva Health Group LLC

Email: [email protected]

Mailing Address:
PO Box 160547
Austin, TX 78716