Privacy Policy

Effective Date: July 30, 2026

General

Geneva Health Group LLC ("Geneva Health," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request information, schedule consultations, enroll in our services, or otherwise interact with Geneva Health.

By using this website, you consent to the practices described in this Privacy Policy.

If you access this website from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

Information We Collect

Information You Voluntarily Provide

We may collect personal information that you voluntarily provide when you:

Complete a contact form
Schedule a Discovery Call or consultation
Subscribe to our newsletter
Download resources
Register for a program or event
Purchase services or digital products
Contact us by email, phone, or text message

This information may include:

Name
Email address
Telephone number
Mailing address
Payment information (processed securely by third-party payment processors; Geneva Health does not store your payment card information)
Any information you choose to provide regarding your health goals, lifestyle, or wellness interests

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Operating system
Device information
Pages viewed
Time spent on pages
Referring website
Website interactions
Cookies and similar tracking technologies

This information helps us improve the performance, security, and functionality of our website.

Health Information

You may voluntarily provide health-related information when requesting consultations or participating in Geneva Health services.

Unless otherwise specifically stated in writing, information collected through this website is not intended to create a medical record and is not subject to the Health Insurance Portability and Accountability Act (HIPAA).

If Geneva Health provides services that involve protected health information under HIPAA through a separate agreement or platform, you will receive additional privacy notices as required by applicable law.

How We Use Your Information

We may use your information to:

Respond to your inquiries
Schedule consultations and appointments
Deliver requested services
Process payments
Provide educational resources
Send newsletters and updates
Improve our website and user experience
Personalize communications
Maintain business records
Comply with legal obligations
Protect against fraud or unauthorized activity

We do not sell your personal information.

Sharing Your Information

We may share your information only when reasonably necessary, including with:

Payment processors
Scheduling platforms
Email marketing providers
Website hosting providers
Technology vendors
Professional advisors
Government authorities when required by law

These providers are authorized to use your information only as necessary to perform services on our behalf.

We do not sell or rent your personal information to third parties.

Cookies and Analytics

Our website uses cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Remember user preferences
Measure marketing effectiveness
Enhance user experience

You may disable cookies through your browser settings; however, some portions of the website may not function properly.

Email Communications

If you voluntarily provide your email address, we may send:

Appointment confirmations
Educational content
Newsletters
Program updates
Company announcements
Promotional offers

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our emails.

We comply with the CAN-SPAM Act and other applicable communication laws.

SMS Communications

If you provide your mobile phone number, you consent to receive text messages related to:

Appointment reminders
Scheduling updates
Service notifications
Educational information
Program announcements

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

SMS communications are not encrypted and should not be used to transmit sensitive or confidential health information.

We do not sell or share your mobile number for third-party marketing purposes.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

These measures may include:

Secure website encryption (SSL)
Secure cloud storage
Access controls
Password protection
Reputable third-party service providers

Despite our efforts, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide requested services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain legitimate business records

When information is no longer needed, we will securely delete or anonymize it where reasonably practicable.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of those websites.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

This website is intended solely for adults aged 18 years and older.

We do not knowingly collect personal information from children under 18.

If we become aware that personal information has been collected from a child, we will promptly delete that information.

Your Privacy Rights

Depending on your state or country of residence, you may have rights including:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent where applicable
Request a copy of your personal information
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

California Privacy Notice

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request deletion of certain information, correct inaccurate information, and exercise these rights without discrimination.

To submit a privacy request, please contact us using the information provided below.

Policy Updates

We may update this Privacy Policy from time to time.

When changes are made, we will revise the Effective Date at the top of this page.

Your continued use of this website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Geneva Health Group LLC

Email: [email protected]

Mailing Address:
PO Box 160547
Austin, TX 78716